Privacy Policy & Personal Data Protection (GDPR)

This Privacy Policy defines the rules for the collection, processing, and protection of personal data obtained through the online store pontony-kolibri.pl. We respect your privacy and ensure full compliance with EU data protection standards (GDPR).

1. Who is the Data Controller?

The administrator of personal data collected via the online store is:

REFIMEX sp. z o.o.

Registered office: ul. Ligonia 11G, 42-286 Koszęcin, Polska

NIP: 575 189 39 75 | REGON: 368975529

For privacy inquiries, contact us at: ukraineboat@gmail.com or phone: +48 792 880 391.

2. Purpose and Legal Basis for Processing

We process personal data strictly necessary to provide e-commerce services:

  • Sales Contract Execution (Art. 6(1)(b) GDPR): Name, shipping address, email, phone number, and billing details necessary to fulfill orders for Kolibri boats and accessories.
  • Tax and Accounting Compliance (Art. 6(1)(c) GDPR): Keeping financial documentation and issuing invoices according to EU tax laws.
  • Customer Support & Communications (Art. 6(1)(f) GDPR): Handling inquiries via phone, email, or messengers (Viber, Telegram, WhatsApp).
  • Legal Claims Protection (Art. 6(1)(f) GDPR): Ensuring legal safety and dispute resolution.

3. Data Recipients and Sharing

We share your personal data only with trusted partners ensuring high security standards:

  • Courier companies and logistics operators delivering orders across Europe.
  • Payment gateway providers and banks (including our financial partner ING Bank Śląski SA) for transaction processing.
  • Hosting providers, IT infrastructure, and e-commerce platform maintainers.
  • Accounting services responsible for financial records.

4. Your Rights Under GDPR

You have the following rights regarding your personal data:

  • Right of Access: Request details and copies of processed data.
  • Right to Rectification: Correct inaccurate or incomplete data.
  • Right to Erasure ("Right to be Forgotten"): Request deletion of data when no longer necessary.
  • Right to Restriction: Temporarily restrict data processing.
  • Right to Data Portability: Receive data in a structured format.
  • Right to Lodge a Complaint: File a complaint with a supervisory data protection authority.

5. Cookies Policy

The website uses cookies for technical operations (shopping cart, session), analytics, and marketing. You can manage or disable cookie settings in your web browser at any time.